We’ve ensured our users are continually reminded of the fact that they should only share access codes with people they know. In order to share codes in a safe way, users should carefully consider who the person asking for that type of information is. This diligent behavior should apply to any digital use-case and application.
Users need to be very vigilant and treat their access codes in the same way they do their personal data and possessions.
Unfortunately, this type of fraud is very common and a result of fraudsters gaining the trust of users and convincing them to share their access codes. The best defense against attacks like these is an informed and educated user. Have you experienced similar fraud incidents in other countries? What steps is AnyDesk taking to address concerns? Such fraud is only possible if the user grants someone access to their device and any such transactions are not due to an issue with AnyDesk’s application. Fraudsters using remote desktop applications such as (but not limited to) AnyDesk to gain remote access to a user’s mobile device and carry out transactions has become more frequent. Fraudsters are always looking for new channels to target people with. We’re sorry for those who have been affected by these scams. In addition, AnyDesk uses banking-standard TLS 1.2 technology to protect users’ computers, as well as RSA 2048 asymmetric key exchange encryption to verify every connection. It’s completely secure and a tool for when IT experts want to work on remote devices without being on-site. AnyDesk itself is secure, trusted and used by millions of people and 15,000 companies in 165 countries.
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Reportedly, Delhi Police arrested 95 individuals previously, including 19 females and two minor boys, for running two fake call centers in Delhi’s Kirti Nagar and Mangolpuri areas.The RBI’s warning was not about AnyDesk as an application, but the scammers who use remote access software to pretend to be from banks and other institutions and trick users into giving them access. SEE: Indian police & Microsoft busts tech support scam centers In fact, it is a widespread practice in the country, and within only two weeks span, several call centers have been seized for fraudulent activities. This isn’t the first-of-its-kind operation against a fake call center operating from India and duping US citizens. Second Fake Call Center Busted within a Fortnight “Further investigation is being carried out to unearth the whole gang of cheaters,” police officials stated. The mobile phones recovered from the accused contained numerous US-based mobile numbers in a WhatsApp group, authorities noted. Moreover, according to officials, they have seized 29 computers from the call center along with two internet switches, two modems, and several other accessories, revealed DCP South District Inspector Atul Tyagi, who was in charge of the operation. All of them have been arrested for cheating more than 1,250 US nationals. The call center was run by 26 employees, five of which were females. The Amazon customer would pay up via Target gift cards to reclaim their account, which the employees redeemed later. When the concerned customers called back to learn more about the hack, they showed them a fake repair of their Amazon customer ID via the AnyDesk app. The accused extorted Amazon users by claiming that their Amazon IDs were hacked. SEE: Man hacks Indian tech support scam call center leaks CCTV footage Using illicit tactics such as VOIP calling, they deceived the legal international long-distance gateways. It is claimed that the employees cheated US nationals and raked in at least INR 4 crore/USD 5,25,000 so far.
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And when asked, the employees couldn’t produce any documents or license to run a call center. When the police raided the call center, they discovered an office setup. About the OperationĪuthorities were tipped off about this call center’s activities, after which they started monitoring its operations and mounted surveillance devices around the premises. The call center was operating from Sultanpur, located on the outskirts of South Delhi. On average, they cheated 6 US citizens daily. The Delhi Police have shut down a fake call center alleged to have been operational for the past seven months and scamming US citizens.Īllegedly, the call center employees duped US citizens by posing themselves as Amazon’s technical support team. The call center ran a fake Amazon technical support call center in South Delhi – Now, 26 of its “employees” have been arrested.
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